Welcome to the Ryzefunds FAQ page! Here, we answer some of the most common questions about our platform, services, and how to get started. If you have any questions not covered here, please feel free to contact our friendly staff.

 

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What is Ryzefunds?

Ryzefunds is an innovative SMS-based fundraising platform designed to help schools, teams, and non-profit organizations raise money efficiently and effectively. Our platform simplifies the fundraising process by utilizing SMS technology to reach potential donors.

How does Ryzefunds work?

Ryzefunds works by allowing students or participants to send personalized SMS messages to their contacts, requesting donations. Our platform automates the process, including follow-up reminders, tracking donations, and distributing funds and incentives.

Who can use Ryzefunds?

Ryzefunds is ideal for schools, sports teams, non-profit organizations, and any other groups looking to raise funds in a streamlined and effective manner.

What makes Ryzefunds different from other fundraising platforms?

Ryzefunds stands out because of our focus on SMS-based fundraising, which provides a more direct and personal way to reach potential donors. Our platform is user-friendly, highly customizable, and offers robust tracking and reporting features to ensure the success of your campaign.

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Getting Started

How do I sign up for Ryzefunds?

Signing up is easy! Click on this “Start Now” button. Follow the prompts to create your account and set up your fundraising campaign.

What information do I need to create an account?

You will need basic information about your organization, such as the name, address, and contact details. You will also need to provide information about the fundraising campaign, including goals, dates, and participant details.

How long does it take to set up a campaign?

Setting up a campaign is quick and easy, it can be done in just a few days.  The telethon will be completed in less than an hour.

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Fundraising Campaigns

How do participants send donation requests?

Participants will use their personalized dashboard to record their contact’s pledge.  This will initiate an SMS message to that contact with a link to complete their donation via secure online payment including credit or debit, Cash App, check or wire transfer.

What types of incentives can be offered to participants?

Incentives can include prizes, recognition, and other rewards for participants who reach specific fundraising goals. These incentives can be customized to fit the needs and interests of your group.

How are donations tracked?

Donations are tracked in real-time on the Ryzefunds platform. You can view detailed reports and analytics to monitor the progress of your campaign and identify top donors and participants.

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Payments & Fees

How are funds collected and distributed?

Funds are collected through our secure payment processing system and distributed to your organization according to the schedule and method you specify during setup.

What are the fees for using Ryzefunds?

Ryzefunds offers some of the most competitive fees in the industry. For detailed information about our pricing, please contact our support team.

Will donors receive a receipt for their donation?

Yes, donors will receive a tax-deductible receipt immediately upon completing their donation.

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Technical Support

What if I need help with my account or campaign?

Your sales representative will guide you and your program through the entire campaign, from setup to completion. For any questions, you can easily reach your rep via text, email, or phone. We aim to make this the easiest fundraiser you have ever done!

Is there training available for using the platform?

Your sales representative will guide you through the entire process, eliminating the need for any additional training.

Are there any system requirements for using Ryzefunds?

Ryzefunds is a web-based platform, so all you need is an internet connection and a web browser. For the best experience, we recommend using the latest versions of Chrome, Firefox, or Safari.

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Security and Privacy

How does Ryzefunds protect my information?

We take the privacy and security of all information seriously!! Our platform uses advanced encryption and security measures to protect your data. For more details, please read our Privacy Policy.

Will my contact information be shared with third parties?

Never, we do not share your contact information with third parties. Your data is used solely for the purpose of managing and running your fundraising campaign only.

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Miscellaneous

Can I customize the look and feel of my campaign page?

Yes, Ryzefunds allows you to customize your campaign page with your organization’s branding, including logos, colors, and messaging to ensure it aligns with your group’s identity.

What if I need to cancel or postpone my campaign?

Simply communicate with your representative to make any necessary changes.

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We hope this FAQ page answers your questions about Ryzefunds fundraising platform. If you have any additional queries, please don’t hesitate to contact us.

Thank you for choosing Ryzefunds to meet your fundraising needs!